A Soultion for the Automotive Repair World

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Auto Repair

The automobile service industry is on the move once again. Recent statistics show that the industry is increasing at the same rate as the economy. Many factors have contributed to this increase including the fact that the service industry is directly correlated to the automotive aftermarket industry which is nearing $150 Billion in 2006. Also, even though the number or repair shops in recent years have been declining, the number and frequency of repairs is on the rise. This is mostly contributed to the fact that the average life span of a car in 2005 jumped to 9 years as opposed to 6.5 in 1990. In addition, automobiles? increasing electronics ensure that more malfunctions need to be assessed.


The industry has always had a problem connecting with its customers. Recent surveys in years past have shown that Repair Shops on average overcharge their customers by 20%. In addition, the industry is highly fragmented with four basic types of repair facilities: Independent repair shops, gas service stations, Dealer-owned facilities, and Chain Stores. Also, there are over 80,000 repair shops nationwide giving consumers a wide variety of options. Internet search engines show that over 700,000 people search for auto repair every month and have limited results.